Shipping Terms

Please be advised that owing to lock-down restrictions international deliveries may be subject to delays.
We ship worldwide*. All orders are shipped with DHL Express from the EU.

SHIPPING COSTS & TIMES

Your order will be processed on the following business day**.

Delivery cost and time depend on shipping destination.

Greece

Express tracked shipping – Shipping time: 2-3 business days
For orders under 150 €, shipping cost is 5 €.
For orders over 150 €, shipping is free.

European Union (EU)

EU Standard tracked shipping – Shipping time: 4-6 business days
For orders under 150 €, shipping cost is 10 €.
For orders over 150 €, shipping is free.

EU Express tracked shipping – Shipping time: 2-3 business days
For orders under 150 €, shipping is 17 €.
For orders over 150€, shipping is free.

Europe outside EU***

We offer express tracked shipping – Shipping time: 3-4 business days
For orders under 150 €, shipping is 20 €.
For orders over 150 €, shipping is free.

Rest of the world

We offer express tracked shipping – Shipping time: 3-10 business days
For orders under 490 €, shipping is 35 €.
For orders over 490 €, shipping is free.

Please be advised that owing to lock-down restrictions international deliveries may be subject to delays.

TRACKING YOUR ORDER

You will receive the Tracking Number by email when we dispatch your order. This will be updated with a Local Tracking Number when your parcel is received by local postal service.

TAXES & DUTIES

Please note that you will not pay Greek VAT on your purchases when you place your order. However, your order may incur local sales taxes and customs duties on arrival which you will need to pay.

Orders destined for countries outside of the EU are shipped on a delivery duty unpaid basis.

This means you may be liable to pay local sales taxes and customs duties on arrival of our order. Where this is the case, you will need to pay these costs to release your order from customs before it is delivered to you.

Please note that we are unable to advise on the amount that this may be and ERGON TECHNIQUE is not responsible for these costs.

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*Restrictions apply to the countries that shipping is prohibited under law.

**Business days exclude weekends and Greek Bank Holidays.

***Europe outside EU – countries/ territories:

  • Albania
  • Andorra
  • Bosnia & Herzegovina
  • Canary Islands
  • North Macedonia
  • Gibraltar
  • Guernsey (Channel Islands)
  • Greenland
  • Switzerland
  • Iceland
  • Kosova
  • Lichtenstein
  • Montenegro
  • Moldova
  • Feroes Islands
  • Norway
  • San Marino
  • Serbia
  • Jersey (Channel Islands)
  • Turkey